Knowledge Does Not Eliminate Skill: Knowledge without skill is unproductive

exerpt from The Daily Drucker written by Peter F. Drucker

At present, the term “knowledge worker” is widely used to describe people with considerable theoretical knowledge and learning: doctors, lawyers, teachers, accountants, chemical engineers. But, the most striking growth will be in “knowledge technologists”: computer technicians, software designers, analysts in clinical labs, manufacturing technologists, paralegals. These people are as much manual workers as they are knowledge workers; in fact, they usually spend far more time working with their hands than with their brains.

So, knowledge does not eliminate skill. On the contrary, knowledge is fast becoming the foundation for skill. We are using knowledge more and more to enable people to acquire skills of a very advanced kind fast and successfully. Only when knowledge is used as a foundation for skill does it become productive. For example, surgeons preparing for an operation to correct a brain aneurysm before it produces a lethal brain hemorrhage spend hours in diagnosis before they cut – and that requires specialized knowledge in the highest order. The surgery itself, however, is manual work – and manual work consisting of repetitive manual operations in which the emphasis is on speed, accuracy, uniformity. And these operations are studied, organized, learned, and practiced exactly like any other manual work.

Action Point: Outline the skills required in your work. Analyze and refine these skills for optimum quality and productivity.

The Mentor Mentee Relationship: A Two-Way Street

Article taken from “Chamber Executive Fall 2018”

This article is written by two chamber executives from the Texas coast who have shared many years together in the same office but now get to share on a different level. The mentee has been at the helm of the Portland Chamber of Commerce (Texas) for a little more than a year. Prior to serving in Portland, she worked at the Rockport-Fulton Chamber (Texas) for 13 years. The mentor has led the Rockport-Fulton Chamber for almost three decades. The two communities are 25 miles apart.

Continuous Learning in Knowledge Work: A knowledge organization has to be both a learning organization and a teaching organization

excerpt from “Daily Drucker: 366 Days of Insight and Motivation for Getting the Right Things Done by Peter F. Drucker

Knowledge workers must have continuous learning built into their tasks. And a knowledge organization has to be both a learning organization and a teaching organization. Knowledge today, in all areas, changes so fast that knowledge workers become obsolete pretty soon unless they build continuous learning into their work. And that is not just true of high knowledge such as that of the engineer, the chemist, the biologist, or the accountant. It’s increasingly just as true of the cardiac nurse, the person who handles payroll records, and the computer repair person. But also, a knowledge organization depends on knowledge specialists understanding what their colleagues are doing or trying to do. And each of them has a different specialty. Knowledge workers need, therefore, to hold themselves responsible for educating their colleagues, especially when the knowledge base of their own specialty changes.

This means that knowledge workers are well advised to sit down and answer two questions:

  1. What do I need to learn to keep abreast of the knowledge I am being paid to know?
  2. And what do my associates have to know and understand about my knowledge area and about what I can and should contribute to the organization and to their own work?

Action Point: Answer the two questions at the end of this reading.

Entrepreneurial Profile – James Jung, Roy Group, Inc.

Roy Group, Inc., led by James Jung, is a natural health/wellness and beauty company that works especially making their own raw material for eco-friendly water-based nail polish and other raw materials in partnership with the world’s largest original design manufacturer and the original equipment manufacturer in costmetics, Cosmax.

The Roy Group hopes to promote more natural health and beauty products that are conscious about what we are putting in and on our bodies. This growing natural health world has seen a demand for human and animal supplements that adheres to the required safety regulations. Natural health products can be used for a variety of reasons, such as preventing or treating an illness or condition, reducing health risks, or maintaining overall good health. Roy Group offers companies and consumers around the world who would want health supplements and natural beauty products at the lowest price anywhere online for them and their pets. They aim to also offer tips for those sick, trying to lose weight, or trying to improve their life through articles and advice. By offering an easy to use website and a high percentage of conversion through membership and pricing, the Roy Group hopes to provide its partners with repeat customers.

 

Roy Group, named in honor of James’ brother, who was born with a rare disability, is a recent start-up business that plans to use its profits to help other people with disabilities to get them more opportunities and a better quality of life. However, James mentions that his biggest challenge right now is that businesses see his young age and lack of experience and are reluctant to partner with him, but he has worked with these companies to show that he has the motivation and perseverance to succeed in providing them with great quality products and repeat customers.

 

“The EEC has had a great impact on my business. They offer a place for me to work on my business, advice anytime whenever I need guidance, and helpful seminars that I can attend not only to get knowledge on a topic but also make connections,” says James.